Frequently Asked Questions
What are your candles made of?
All Circassian Candles are made with 100% natural soy wax, premium fragrance oils, and cotton wicks. No synthetics, no shortcuts.
How long do your candles burn?
Our candles have an average burn time of 40-50 hours depending on the size and how they are cared for.
Do you ship Australia wide?
Yes! We ship to all states and territories across Australia.
How much is shipping?
We offer a flat rate shipping of $9.95 on all orders.
Can I get a custom scent or personalised candle?
We love custom orders! Please contact us at hello@circassiancandles.com.au to discuss your requirements.
Are your candles safe for pets?
We recommend keeping burning candles away from pets and never leaving them unattended around animals.
How do I care for my candle?
Trim the wick to 5mm before each burn, keep away from drafts, and never burn for more than 4 hours at a time. Always burn on a heat resistant surface.
What payment methods do you accept?
We accept PayPal and all major credit cards.